How do I track my order?
You will get an email and SMS notification with the order tracking number once your order is fulfilled.
You will also receive an email update every step of the way till the order gets to you.
Can I return my order?
Returns and exchanges should be within 48hrs. To learn more on our refund and return policy view here
After how long should I expect my order?
At MAWU AFRICA we aim to dispatch all orders as quickly as possible. All orders, you purchase should be delivered as follows:
Nairobi CBD - same day before 12noon, after 1200hrs noon next day delivery
Zone 1 - same day before 1200hrs noon, after 1200hrs noon next day delivery
Zone 2 - same day before1200hrs noon, after 1200hrs noon next day delivery
Zone 3 -1-2days
Zone 4 -1-2days
Zone 5 - 1-2days
Zone 6 -2-4 days
Zone 7 - 2-4 days
Zone 8 - 2-4 days
International shipping 5-10 days after order fulfillment.
Are there any hidden charges if I order from Mawu Africa?
No. There are no hidden charges when shopping on Mawu Africa.
How do I pay for an order?
There are various ways to pay for an order. These include: MPESA, Airtel Money, Debit Card, Credit card, PayPal and many more.