1.0 Payment Accounts Policy

A payment account allows sellers to track payment amounts, refunds, and fees related to transactions and seller services. Sellers must provide accurate personal information as requested during registration, and are responsible for maintaining and updating that information as necessary. Sellers will not impersonate any person or use any name they are not legally authorized to use. Sellers authorize us, and authorized agents, to verify their information (at registration and on occasion when using the Services) by accessing public records and obtaining credit reports about the sellers. Culture Hub by Muthoni Unchained verifies sellers’ information in order to safeguard the integrity of the marketplace and reduce the risk of fraud, money laundering, terrorist financing, and the violation of trade sanctions.


2.0 Fees & Payments Policy

Sellers may be charged for using some of Culture Hub by Muthoni Unchained services. This Fees & Payments Policy explains your fees and taxes and how to pay them.

This policy is a part of our Terms of Use. By opening an Culture Hub by Muthoni Unchained shop, you’re agreeing to this policy and our Terms of Use.


2.1 Transaction Fees Policy

When you make a sale through muthoniunchained.com, you will be charged a transaction fee of 10% of the price you display for each listing excluding the amount paid for shipping. The transaction fee will apply to the listing price (which should include any applicable taxes). If you offer optional personalization for an additional fee, the additional fee for personalization is added to the listing price you display and the total display price is subject to the same transaction fees described in this Section. Transaction fees are deducted from your current balance as each sale occurs, and are reflected in your payment account.